As we wrap up an unforgettable year, we proudly reflect on 2024—a milestone for Pier Point as we celebrated our 4th anniversary. It has been a challenging yet incredibly rewarding year, marked by high standards, consistency, community engagement, and the strength of our values.
First and foremost, a huge THANK YOU to our incredible team, led by James, Arron, Tony, and Kelly, and of course, owner Lorraine, whose vision and leadership continue to inspire us. Your hard work and dedication have made every success this year possible.
2024 Highlights
Awards and Recognition
This year, we achieved remarkable industry recognition:
- Entered 2024 as Top 5 Field to Fryer, Top 10 Employees (James), and Top 6 Young Drywhite Fish Fryer of the Year (Charlie) in the NFFF Awards.
- Retained the Q award and our 5 star food hygiene rating.
- Finalists in the Restaurant of the Year category, where we proudly secured 2nd in the Country at the prestigious NFFF Awards.
- Later in the year, Charlie went on to win the Rising Star Award at the Naturally Inspiring Awards, with Lorraine as runner-up for Inspiring Employer of the Year.
- Announced in the Top 10 Restaurants in the Fry Awards and the Top 50 Takeaways in the UK.
- Voted TOP 5 for Best Fish and Chips in local press.
- Earned both Gold and Silver in the Food Drink Devon Awards and won the Good Food Award.
We’re thrilled to be finalists once again for Restaurant of the Year in 2025, and Charlie is in the Top 6 for Young Drywhite Fish Fryer of the Year. We’re eagerly anticipating the incredible awards and results this February!
Community Engagement
We’ve been equally committed to giving back and creating memorable experiences for our community:
- Supported the Fishermen’s Mission and Rowcroft Hospice, with Lorraine completing a 15,000-foot skydive!!!
- We handed over a cheque for an incredible £6,400 (£3,418.86 from Invisible Fish and Chips alone- thank YOU for your support in this!).
- Participated in England’s Seafood FEAST, collaborating with Knights Fish and Chips, the winners of Restaurant of the Year, to raise awareness for our local catch from England’s Seafood Coast and the Fishermen’s Mission.
- Celebrated National Fish and Chip Day, marking the 80th anniversary of D-Day by selling fish and chips for just 2d—a nostalgic nod to history!
- Headline sponsors for Torbay PRIDE
Events and Partnerships
- Enjoyed a record-breaking English Riviera Airshow and visited the world-famous Brixham Fish Market, deepening our connection to the local fishing industry.
- Began working with new local award-winning suppliers and enhanced our sustainability efforts across the business.
Media Presence
Lorraine’s inspiring leadership shone on:
- BBC Radio Devon, BBC Spotlight, BBC 2 highlighting the impact of the budget on the hospitality sector and several podcasts.
- Speaking at a sold-out public event for International Women’s Day, showcasing the power of women in business.
- Not to mention over 10 press releases!
Sustainability and Innovation
As gold winners in the Taste of the West Food Awards, we were invited to create four exclusive recipes, now featured in the Taste of the West Country Recipe Book. Tony’s recipes have the wow factor, are not to be missed and not what you would expect! These are available for just £10 with any gift voucher purchase.
Looking Ahead to 2025
We’re already planning for the 10th Anniversary of one of our favourite days: National Fish and Chip Day, and we can’t wait to make more memories while continuing to grow and support our community.
To everyone who has dined with us, worked with us, or supported us in any way—thank you. Your support drives everything we do, and we couldn’t be prouder of what we’ve accomplished together.
Here’s to 2025 and all the incredible moments ahead!
With gratitude,
The Pier Point Team
