Lorraine Arnold

James Astles

Meet James, our Operations Manager! From London's Theatreland to sunny Corfu, James and business owner Lorraine have been friends since the late Nineties. After their adventures in the entertainment industry and running their own bar, James traveled to Barcelona and Prague in search of the perfect cocktail and potato recipe. In late 2019, Lorraine convinced James to return to the UK and join her fish and chips venture. James managed the award-winning Paignton Pier Chippy before joining the Pier Point team in Torquay. Leading by example, James isn't afraid to roll up his sleeves and help out wherever needed, from rumbling potatoes to serving customers. He takes pride in handpicking the best team members to ensure our high standards are upheld and customers receive a warm Pier Point welcome. James's goal is to make each year busier than the last, providing exceptional experiences for all our customers. Not only that, but we are delighted to announce that James has been shortlisted in the Support Act of the Year Category in the Devon Women In Business awards! This is very much deserved & we are looking forward to celebrating.

Aaron Briggs

I started my working career in retail as a customer assistant to duty manager. Over the four years I spent as duty manager it helped me realise that just like there is always more than one way to do things, there are multiple ways to lead people and being a quiet leader can be just as effective as being a loud outspoken leader. After spending a total of eight years in retail I decided I needed a change and decided that the hospitality industry would be my next career. I started at Pier Point in 2021 initially as a waiter before being promoted to Supervisor and then to my current role as Floor Manager for the front of house. The best part about working at Pier Point is the people that I work with, I believe we have a great core team that is dedicated to giving our customers the best dining experience in the bay area everyday and it gives me great pride to be the leader of this team.

Tony Hetherington

A Journey from St. Ives to Culinary Excellence Get ready to be inspired by the incredible story of our head chef, Tony Hetherington! Born and raised in the charming coastal town of St. Ives, Tony’s love for cooking was deeply influenced by his family’s ties to local fishermen. Spending his summers by the sea, he developed a profound appreciation for the ocean’s bounty and a passion for seafood that would shape his culinary journey. Starting from humble beginnings, Tony’s adventure began at home, where he took charge of the kitchen at a young age, determined to create mouthwatering meals for his family. Taking his first step into the culinary world as a pot washer at a local seafood restaurant, Tony’s journey was just beginning. Eager to broaden his horizons, Tony embarked on a coast-to-coast exploration, working in various kitchens across the country.

Charlie James

A Passion for Fish and Chips Charlie James born in 1999 in Essex, Basildon, embarked on a fascinating journey that would shape his love for fish and chips. From a young age, his experiences fishing with his grandad paved the way for his deep-rooted passion for fish, which eventually led him to pursue a career in the culinary world. With a burning ambition to own a thriving fish and chip shop, Charlie aims to combine his fondness for the ever-popular dish with his entrepreneurial spirit. The seed of Charlie’s love for fish was planted during those memorable fishing trips with his grandad in Devon, where he later relocated. The serene beauty of the Devon coastline and the thrill of reeling in fresh catches instilled in him an appreciation for the treasures of the sea. These pivotal moments sparked a fervor within Charlie to channel his passion into something more tangible.

Bex Cowell

Claire Williams

Lee Pluck

Laura Beecham

Kelly Briggs